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Job Openings

Stem Cells 21 is currently looking to expand our team in Bangkok, Thailand. Below are available job openings at our company.

Current Job Offers:
  1. Receptionist:
  • Thai National
  • Aged: 23 to 40 preferable

Job Overview/Summary

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries. Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.

Major Responsibilities:

Medical Office Receptionist Job Duties:

  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
  • Comforts patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
  • Helps patients in distress by responding to emergencies.
  • Protects patients’ rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.

Medical Office Receptionist Skills and Qualifications:

Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Job Requirements:

Work Experience:

  • At least 3 years’ experience in a receptionist role.

Language Skills:  Fluency in English, Chinese is a plus.

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